Booking Policy

At Freedom Fitness, we understand that life gets hectic and things don’t always go to plan. In saying that, out of respect to the gym and other members, and so the gym can run as smoothly and efficiently as possible, we ask that you abide by our booking and cancellation policy the best you can.

  • We ask that all group sessions be booked at least 6 hours in advance so your coach can plan ahead as best as possible.

  • We ask that all morning sessions be booked by 9pm the night before.

  • If there are no bookings 6 hours in advance of the session, or by 9pm for the following morning, then the session will be removed and no longer be available for booking.

  • Bookings within 6 hour window are only possible only if the session is still scheduled, there are spaces available, and you have contacted Karen through our booking app.

  • Cancellations should be made as soon as possible (preferably 12 hours in advance or by 9pm the night before) to allow wait-listed members book the class.

  • Cancelling within 6 hours of all group sessions will result in one lost credit.

If you have any questions, please contact me directly on the gym booking app.

See you in the gym,