Booking Policy

Applies to Group Coaching Only

At Freedom Fitness, we understand that life gets hectic and things don’t always go to plan. In saying that, out of respect to the gym and other members, and so the gym can run as smoothly and efficiently as possible, we ask that you abide by our booking and cancellation policy the best you can.

  • We ask that all group sessions be booked at least 12 hours in advance so your coach can plan ahead as best as possible.

  • If there are no bookings 12 hours in advance of the session, then the session will be removed and no longer be available for booking.

  • We ask that all cancellations be made through the boking app at least 12 hours in advance to allow wait-listed members book the class.

  • Cancelling less than 3 hours in advance will result in one lost credit.

  • If you need to cancel within 3 hours, out of respect to your fellow gym members and our coaches, we ask that you send us a message via the booking app to let us know.

If you have any questions, please contact me directly on the gym booking app.

See you in the gym,

Karen

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