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PAR-Q and Waiver

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Every 12 months, all current and new members must complete a new Physical Activity Readiness Questionnaire and Waiver form before attending the gym. In addition, please complete a new form in the future to let us know of any changes to your physical or mental health that may impact your ability to exercise.

Booking T&Cs

Applies to Small Group Coaching

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At Freedom Fitness, we understand that life gets hectic and things don’t always go to plan. In saying that, out of respect to the gym and other members, and so the gym can run as smoothly and efficiently as possible, we ask that you abide by our booking and cancellation policy the best you can.

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  • We ask that all group coaching sessions be booked at least 12 hours in advance so your coach can plan ahead as best as possible.

  • If there is no bookings for a session 12 hours in advance then it will be deleted from the schedule.

  • If there is bookings for a sessions within the 12 hour window then it will be possible to book the session up to the time it starts.

  • We ask that all cancellations be made at least 12 hours in advance to allow wait-listed members to book the class.

  • Cancelling less than 3 hours in advance will result in one lost class session credit.

  • If you need to cancel within 3 hours, out of respect to the gym and our coaches, we ask that you send us a message via the booking app to let us know.

  • If less than 2 participants are booked 12 hours prior to the start of the class, then the class is subject to cancellation. If the class is cancelled, a cancellation email will be sent out to participants and session credits will not be affected.

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If you have any questions, please contact me directly on the gym booking app.

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Membership T&Cs

Applies to Monthly Members

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  • Memberships are based on a minimum agreed term.

  • Payments are automatically renewed each month for the duration of your initial agreed term, after which a rolling month to month contract is in place until cancelled.

  • There is a cancellation fee of one month if cancelled within your initial agreed term.

  • A cancellation fee will not be applied if you move more than 30km from the gym.

  • Cancellation requests must be received 28 days in advance of next billing cycle via our cancellation form here.

  • If you cancel your membership and return at a later date (which we hope you do!), you will be subject to any rate increases at that time.

  • All members are welcome to upgrade or downgrade their plans. Memberships can be changed at the next billing cycle and must be requested a minimum of 7 days in advance (via email only).

  • Session credits are refreshed each month and unused credits are non-transferable.

  • There will be no refunds issued for unused sessions.

  • We do not offer payment pauses for personal holidays.

  • If you need to pause your membership due to medical reasons, then a valid medical certificate is required.

  • We reserve the right to increase the price of the monthly membership fees. We will give you 1 full months' notice of any price increase. During this period, you will have the right to cancel your membership. If you do not terminate the membership by the date given to you in the notice, then the price of your membership will be increased in accordance with the notice.

  • We reserve the right to amend these policies from time to time.

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